Terms & Conditions

ONX Systems sells software products (one-off licences and subscriptions). Each licence is issued to the individual named on the purchase and may not be transferred, resold, or shared. Licences are single-user and bound to your account.

Subscriptions include ongoing updates and support for as long as the subscription remains active. One-off purchases include the version delivered at the time of purchase and do not include future updates.

All sales are final. Because our products are delivered digitally and made available for immediate download at the time of purchase, we do not offer refunds, returns, or exchanges. By completing a purchase, you acknowledge and agree that:

• You have reviewed the product description, features, and pricing before purchase.
• You waive any right to a cooling-off period once the download link has been provided.
• Change of mind, incompatibility with your hardware, or failure to read the system requirements are not grounds for a refund.

Nothing in this section limits any non-excludable rights you may have under applicable consumer law (for example, where a product is not of acceptable quality). Contact us if you believe your purchase is faulty and we'll work with you in good faith.

Subscriptions renew automatically at the end of each billing period until cancelled. You may cancel at any time from your account page; cancellation takes effect at the end of the current paid period, and no partial refunds are issued for the remaining time. You keep access to the software and updates until the end of your paid period.

Digital products are delivered immediately after payment via download link on the confirmation page and by email. It is your responsibility to download and back up your files.

You agree not to:

• Copy, distribute, sublicense, resell, or share your licence key or downloaded files.
• Reverse engineer, decompile, or modify the software except as expressly permitted by law.
• Use the software for anything illegal or to harm others.
• Bypass or attempt to disable licensing, security, or usage limits.

Breach of these rules may result in immediate termination of your licence without refund.

To the maximum extent permitted by law, ONX Systems is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our products or website, including but not limited to:

• Loss of data, files, or work product.
• Loss of profits, revenue, or business opportunity.
• Hardware damage, system instability, or downtime.
• Any actions taken by the software (including AI-generated content, automated actions, or third-party integrations) whether authorised by you or not.
• Any interruption, error, defect, or delay in operation.

You use our products at your own risk. Our total aggregate liability, where liability cannot be excluded, is limited to the amount you paid for the specific product or subscription in the 12 months preceding the claim.

ONX products include AI features that generate text, images, actions, and other output. AI output may be inaccurate, incomplete, or unsuitable for your purpose. You are solely responsible for reviewing AI output before relying on it or acting on it, and for ensuring any use complies with applicable law.

All software, branding, and website content is owned by ONX Systems or its licensors. Your licence grants you the right to use the software as described, but no ownership or intellectual property rights are transferred to you.

Our products are provided "as is" and "as available" without warranties of any kind, express or implied, other than those that cannot be excluded under applicable law. We do not warrant that the software will be error-free, uninterrupted, or meet your specific requirements.

All prices are shown in Australian Dollars (AUD) unless otherwise stated. We may change pricing for new orders or renewals at any time; existing paid periods will not be affected.

We may suspend or terminate your account and licences if you breach these Terms. On termination, your right to use our products ends immediately.

These Terms are governed by the laws of Australia. Any disputes will be resolved in the courts of Australia.

We may update these Terms from time to time. Continued use of our website or products after changes means you accept the updated Terms.

For questions about these Terms, please reach us through the Contact page.